FAQs

How long are gift cards valid?

Rangi Saba Designs gift cards are valid for 1 year.

Can I place a custom order?

Yes, we offer customisation on all our products. Please send us details via the Contact page and we can discuss further.

Do you ship overseas?

Yes, for shipping to addresses outside of Australia, please send us a message on our Contact page so we can accommodate this for you. Our online shopping only allows shipping to Australia.

What are your delivery costs?

Shipping within Australia will be FREE when you spend $100 or more. Otherwise we offer flat-rate shipping within Australia for $9.95

Do you offer Express Shipping?

Yes, express shipping within Australia is $15.

How long does delivery take?

With the standard shipping, your order should typically arrive within 2 weeks of placing the order, unless it’s a pre-order. If you need it earlier, please leave a note during the checkout process so we can prioritise your order for you. Please note that the delivery times can vary based on the time of the year or holiday periods.

How do I return an item?

You must contact us within 7 days of delivery for consideration. Email us at rangi.saba.designs@gmail.com or send us your enquiry via the Contact page.

Our returns policy is outlined on our Returns Policy page.

Would you support a cause I am interested in as part of your mission?

Yes, we support a different cause every quarter, and are always looking for suggestions of who we should support next! Please fill out the form over on our Pay it Forward page or email us at rangi.saba.designs@gmail.com – we’d love to hear about the cause you’d like us to support!

Question not answered?

Please reach out to us via our Contact page, and we will respond within 1 business day.